If the charge for the invoice amount is not successful on the due date, you will be notified and we will attempt to collect the invoice amount within 15 days after the due date (“grace period”).

During the grace period, claims will not be accepted for incidents occurring during the invoice period or the grace period, unless the invoice amount is collected by the end of the grace period.

If the invoice amount is not collected by the end of the grace period, your Policy will be cancelled from the due date of the invoice which you did not pay. You will not have cover for any periods of insurance that you did not pay.

For example: If the due date for the invoice amount is 1 July, the last day of the grace period is 16 July. If the invoice amount is not collected by 16 July, the policy will be cancelled from 1 July.